Privacy Policy

Effective Date: May 17, 2026 Last Updated: May 17, 2026

This Privacy Policy explains how information about you is collected, used, and disclosed by Kimberly Rae Coaching, LLC ("Kimberly Rae Coaching," "Company," "we," "us" or "our").

This Privacy Policy applies to information we collect when you use our Websites, mobile applications and the services, content and materials made available through our websites or mobile applications; and interact with us directly (e.g. via email, SMS, or Zoom); collectively, the "Services".

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our website or by sending you a notification).

We encourage you to review our Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, subscribe to a newsletter or email list, participate in an event, survey, contest or promotion, make a purchase, communicate with us via third-party social media sites, request customer support or otherwise communicate with us.

The types of information we may collect include your name, email address, password, postal address, phone number, gender, date of birth, occupation, employer information, photo, payment information (such as your credit or debit card and billing address), preference or interest data, and any other information you choose to provide.

Background Check and Identity Verification Information

If you apply to become a client, participate in matchmaking, or use certain features of our Services, we may collect additional information necessary to evaluate eligibility, trust, and safety. This may include government-issued identification, identity verification information, and information required by our background screening providers.

Information We Collect Automatically

When you access or use our Services, we automatically collect information about you, including:

Log Information: We collect log information about your use of the Services, including your Internet Protocol ("IP") address, web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to the Services.

Mobile Device Information: We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.

Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see "Your Choices" below.

Information We Collect From Other Sources

We may obtain information about you from third parties and combine that with information we collect through our Services. For example:

  • If you create or log into your account through a third-party social media site, we may access certain information from that site in accordance with its authorization procedures.
  • We may receive information about you from other users who refer or nominate you for matchmaking.
  • We may receive information from identity verification, fraud prevention, and background check providers.
  • We may receive publicly available information from public records, court records, and online sources.

This information may include criminal history, public court records, sex offender registry results, identity verification data, and other information used to evaluate trust, safety, and eligibility for our Services.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain, improve and promote our products and services;
  • Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions and requests, and provide customer service;
  • Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by Company and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
  • Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
  • Link or combine with information we get from others to help understand your needs and provide you with better service;
  • Verify identity and eligibility for our Services;
  • Conduct background checks and safety screening;
  • Prevent fraud, abuse, harassment, and misconduct;
  • Protect the safety and integrity of our users and Services;
  • Enforce our Terms of Service and other agreements;
  • Comply with legal and regulatory obligations;
  • Carry out any other purpose for which the information was collected.

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

SMS / Text Message Communications

By providing your phone number through our application form, website, intake form, or other means, you expressly consent to receive SMS text messages from Kimberly Rae Coaching related to:

  • Application follow-up and outreach
  • Appointment scheduling, confirmations, and reminders
  • Coaching program updates and communications
  • Customer service responses
  • Promotional offers, marketing communications, and program announcements (where you have opted in)

Message Frequency: Message frequency varies based on your engagement with our Services and your stage in our application or coaching process. You may receive multiple messages per week.

Message and Data Rates: Message and data rates may apply based on your mobile carrier plan.

Opt-Out: You can opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will not receive further SMS communications unless you opt back in by texting START or otherwise re-subscribing.

Help: For help or assistance, reply HELP to any message or contact us at [email protected].

SMS Data Sharing Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information may be shared with third-party service providers as outlined in this Privacy Policy, but mobile opt-in data and consent will not be shared with any third parties. This includes any phone numbers collected through SMS opt-in processes, which are kept strictly confidential and used solely for the purposes outlined in this section.

Carrier Disclaimer: Carriers (such as AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages.

Sharing Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and service providers who perform services on our behalf, including payment processors, cloud hosting providers, analytics providers, identity verification providers, fraud prevention vendors, and background check providers;
  • When you participate in the interactive areas of our Services, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Company or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • With your consent or at your direction.

Notwithstanding the foregoing, no mobile phone numbers or SMS opt-in data will be shared with any third parties or affiliates for marketing or promotional purposes, as further described in the SMS / Text Message Communications section above.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and Analytics Services Provided by Others

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, please visit www.aboutads.info/choices.

Background Checks

To promote safety, trust, and integrity of our Services, Kimberly Rae Coaching uses third-party service providers to conduct background checks and identity verification on certain users, including matchmaking clients.

These providers may provide us with information such as:

  • Criminal history and public court records
  • Sex offender registry results
  • Identity verification results
  • Fraud and risk indicators
  • Publicly available online information

We use this information solely for safety, trust, fraud prevention, and eligibility purposes.

Background screening information may be retained for as long as reasonably necessary to provide our Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain the safety and integrity of the platform.

Security

Company takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Account Information

You may review, correct or modify information maintained in your online account at any time by logging into your account and updating your profile information, or by emailing us at [email protected].

If you wish to delete or deactivate your account, please email us at [email protected], but note that some information you provide through the Services may continue to be accessible (e.g. comments you submit through the Services) and that we may continue to store information about you as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain security and prevent fraud

Retention periods vary depending on the type of information and legal requirements. We may retain certain safety, fraud prevention, and background screening information for longer periods where necessary to protect our users and Services.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our Services.

Promotional Communications

You may opt out of receiving promotional email communications from us by following the instructions in those communications or by sending an email to [email protected].

For SMS communications, you may opt out at any time by replying STOP to any text message, as described in the SMS / Text Message Communications section above.

If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].